Frequently Asked Questions

You may view your bill and print a current statement by going directly to Student Finance Self Service. Log in using your portal login information. There is also a link to Student Finances Self Service under the Finances tile on the portal home page.

Payments are processed using your portal login information, log in to the Student and Staff Payment Site. If you are a parent or an authorized user paying on behalf of a student, you can log in to the Authorized User Payment Site.

  1. Once you are logged in, click “Make Payment.”
  2. Select “Pay by term.”
  3. Select “Add” by the amount. Change the amount first if your payment amount is different than the balance.
  4. Click “Continue.”
  5. Select payment method from drop down.
  6. Click “Continue.”
  7. Fill in payment method information and finish by following the prompts.

If you have a payment plan and want to schedule an installment payment, click “Schedule/Pay” under the Payment Plan Installments and proceed with your method of payment. You may edit the payment amount and date on the next screen.

NOTE: If you scheduled automatic payments for the payment plan during plan enrollment, the payment will automatically be charged to the chosen payment method on the scheduled date.

A $25 handling fee will be charged to your account.

  1. Complete your financial aid, if applicable. If you enroll in a payment plan prior to completing your financial aid, your financial aid will not be included!
  2. Have your payment method ready. A down payment will be required at the time you set up the plan.
  3. Carefully consider automatically scheduled payments. The real-time payment plan will update your monthly installment payment amount based on changes to your student account.

Note: If you choose this option be aware that payment amounts may increase or decrease based on changes to your student account!

  1. Using your portal login information, log in to the Student and Staff Payment Site. If you are a parent or an authorized user paying on behalf of a student, you can log in to the Authorized User Payment Site.
  2. Click “Payment Plans.”
  3. Select “Enroll Now.”
  4. Choose the term and select the payment plan.
  5. Review the plan information, payment schedule and choose whether to enroll in automatic payments.
  6. Follow the prompts to pay the down payment and agree to the payment plan.

You will receive an email confirming your payment plan enrollment, payment amounts, and due date. Urgent communications regarding your payment plan, including changes to upcoming payment amounts, are sent via email.

A $30 non-refundable enrollment fee is charged at the time of enrollment.

A $15 late fee will be charged to your account.

The payment plan automatically calculates your installment payment amounts during enrollment and automatically updates your payment amounts after changes are made to your student account. Your payment plan will reflect charges and payments as shown on your e-bill and in the “Activity Since Your Last Statement” on the e-bill screen. Changes to your bill may increase or decrease your upcoming payment. To ensure adequate notice for the payment due on the 15th, the payment amount may decrease but not increase between the 8th day and 15th day of each month. Increases to your bill during that time will only affect future payment amounts.

Urgent communications regarding your payment plan, including changes to upcoming payment amounts, are sent to your CCV email address. If you want notices to go to an additional email address, you must add it on the VSC Bill Payment Site.

  1. Using your portal login information, log in to the Student and Staff Payment Site. If you are a parent or an authorized user paying on behalf of a student, you can log in to the Authorized User Payment Site.
  2. Go to your personal profile under “My Profile Setup”
  3. Add a secondary email address. You will be required to sign up for two-factor authentication if you haven’t already.

You may pay your balance in full to end your payment plan or contact the Student Accounts office.

Yes, the plan covers only one semester.

  1. Using your portal login information, log in to the Student and Staff Payment Site. If you are a parent or an authorized user paying on behalf of a student, you can log in to the Authorized User Payment Site.
  2. Go to your payment profile under “My Profile Setup”
  3. Add, edit, or delete a payment method.
  1. Using your portal login information, log in to the Student and Staff Payment Site.
  2. Go to “Authorized Users” under “My Profile Setup”
  3. Select “Add Authorized User”
  4. Complete the form and select “Continue”
  5. Review the Agreement
  6. Check “I Agree”
  7. Select “Continue”

Authorized users are only allowed to view the billing account, make payments, and set up payment plans. An authorized user receives an email notification when the student’s monthly statement is uploaded or a payment plan is updated.

Authorized users do not have access to Self Service. They can view your bill or print a monthly statement by going directly to the VSC Bill Payment site, or by following the “VSC Bill Payment for Students and Authorized Users” link on the portal login page. Monthly statements are uploaded on the 10th, or the following business day.

  1. Using your portal login information, log in to the Student and Staff Payment Site. If you are a parent or an authorized user paying on behalf of a student, you can log in to the Authorized User Payment Site.
  2. Select “Refunds”
  3. Add or remove an account. You will be required to sign up for two-factor authentication if you haven’t already.
  1. Using your portal login information, log in to the Student and Staff Payment Site. If you are a parent or an authorized user paying on behalf of a student, you can log in to the Authorized User Payment Site.
  2. 1098Ts can before found on the home page under “Statements.”

For more about your 1098-T, please visit VSC 1098-T Information.  Have questions? Contact the student Accounts office via our contact form.

For billing questions, please contact your local CCV academic center or the Student Accounts office via our contact form or  call ​802.262.6558.

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