Online Learning Coordinators and Administrative Staff

For inquiries about CCV online courses, contact the Center for Online Learning by emailing onlineadvising@ccv.edu, calling 802-334-4451 or texting 802-526-2156.

Coordinators of online courses are responsible for specific curricular areas. For subject-specific questions, please contact the appropriate coordinator listed below via email or phone.

Ashraf Alamatouri: Communications 802-654-0524
Catherine Garland: Environmental Sciences, Mechanical Engineering, Physics
Phil Crossman: Criminal Justice, Education, Geography, History, Philosophy and Political Science 802-786-0017
Gilberto Diaz Santos: Anthropology, Sociology and Professional Work Experience (INT-286) 802-654-0505
Ginger Gellman: Seminar in Educational Inquiry (HUM-2010) 802-786-0010
Deb Grant: Accounting and Mathematics 802-885-8360
Jenny Gundy: Humanities (not including HUM-2010), Dimensions of Self and Society (INT-1050) 802-828-0123
Kate Hughes: Psychology and Social Work 802-281-5015
Ryan Joy: Allied Health Sciences and Biology (Lab Sciences – Biology, Anatomy & Physiology, Microbiology) 802-654-0505
Dana Lee: Art 802-654-0521
Rick Leete: Economics 802-654-0522
Ted Pappadopoulos: Business, Computer Information Systems 802-828-0467
Cindy Swanson: Art History, English, Music 802-334-4318

The Center for Online Learning Administrative Staff can provide general assistance and guidance as well as technical assistance with the Portal and Canvas for both faculty and students.

Jennifer Alberico: Director of Online Teaching and Learning, 802-254-6366
Sarah Corrow: Assistant Director of Academic Technology, 802-334-4319/4451
Erik Zettersrom: Student Advisor, 802-888-1381

Questions about registering for an online class? Your advisor can help! If you don’t have an advisor or are unsure who your advisor is, please contact Erik Zetterstrom or Sarah Corrow.

If you are experiencing a technical issue you can also receive assistance by submitting a help desk request by clicking the ? in the upper right-hand corner of the Portal or by navigating to https://servicedesk.vsc.edu/. When submitting a help desk request please provide as much information as possible to help the technician assist you in resolving the issue.

For Canvas issues you can access 24/7 support by clicking the ? located in the Canvas global navigation menu located on the left side of your Canvas classroom.

For quick reference, you may also refer to the Center for Online Learning staff directory.

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    CCV-Upper Valley
    Masters Candidate, UMass