Online Learning Coordinators and Administrative Staff

For inquiries about CCV online courses, contact the Center for Online Learning by emailing, calling 802-334-4451 or texting 802-526-2156.

The Center for Online Learning Administrative Staff can provide general assistance and guidance as well as technical assistance with the Portal and Canvas for both faculty and students.

Jennifer Alberico: Director of Online Teaching and Learning, 802-254-6366
Sarah Corrow: Assistant Director of Academic Technology, 802-334-4319/4451
Erik Zetterstrom: Student Advisor, 802-888-1381

Questions about registering for an online class? Your advisor can help! If you don’t have an advisor or are unsure who your advisor is, please contact Erik Zetterstrom or Sarah Corrow.

If you are experiencing a technical issue you can also receive assistance by submitting a help desk request by clicking the ? in the upper right-hand corner of the Portal or by navigating to When submitting a help desk request please provide as much information as possible to help the technician assist you in resolving the issue.

For Canvas issues you can access 24/7 support by clicking the ? located in the Canvas global navigation menu located on the left side of your Canvas classroom.

For quick reference, you may also refer to the Center for Online Learning staff directory.

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No matter where you live in Vermont, a CCV Academic Center is close to you!

  • “The staff and instructors at this particular location are all very friendly and engaging; they’re here for the students.”

    Adam Guyette CCV-Newport