Students: We’re here to help! From internet access to financial assistance, we’ve got resources to ensure that you can successfully finish spring semester.
- Remote Personalized Support – If you’re having issues setting up your class in Canvas or have questions about using Zoom, CCV is offering a “Zoom-in” clinic Tuesday, March 17th to Friday, April 3rd this week from 9am to 7pm, Saturday 9am to 2pm to help. Simply click the link to be connected to a real person for help!
- Canvas Guides
- Canvas Help & Canvas Chat – Click the Help link found on the menu located on the left-side of each CCV Canvas class-site.
- CCV Canvas for Students – A self-paced video tutorial. Approximately 35 minutes.
- Passport for Students – A self-placed tour and tutorial through Canvas.
- CCV Coordinators of Student Advising – Contact your advisor with questions.
Technology and Internet Access
- Internet Access: Comcast – Comcast Increases Internet Access and Speeds to Support Low-Income Americans
- Internet Access: Consolidated Communication – Consolidated Communication is offering free internet for two months for students and educators who live in their service areas. There are no income eligibility or other requirements. Just call 1-855-399-3084 and mention the code “Two Months Free.”
- Low-Cost Computer – Comcast has a computer available for purchase for as low at $149.99. The computer will arrive in 9-10 days.
- Updated Technology Requirements – Learn what type of browsers and operating systems are most compatible with Canvas.
- Free Public WiFi Hotspots in Vermont – The Vermont Department of Public Service has prepared a map of public buildings in Vermont where WiFi with access to the internet is publicly available. These sites are accessible at all hours from a parked vehicle on the road or parking lot. As a safety precaution, we discourage users from entering the premises or congregating outside. These sites should be accessed from within a parked vehicle.
- Life Gap Program – We understand life can be unpredictable. Unexpected costs and needs can cause significant stress and impact your academic success and yours or your family’s personal well-being. CCV wants to help. The Life Gap program and Student Assistance Fund (SAF) can provide CCV students with money to assist with urgent, compelling, or unexpected needs. To discuss Life Gap or the Student Assistance Fund, please talk with the Financial Aid Counselor at your local academic center, or call 802-262-6557.
- CCV’s United Way Working Bridges Coordinators – Coordinators are available to support students with transportation, housing, childcare, healthcare, and financial management. You can reach out to Sarah Allerton (firstname.lastname@example.org) or Kristin Kany (email@example.com) by phone, text, or email anytime!
- VSAC’s Educational Opportunity Center (EOC) – VSAC Outreach supports adult learners in accessing college and career training services. In partnership with CCV, EOC counselors can connect students with local community resources or provide support in helping them stay in school. Please call 877-961-4369 to set up a time to talk with an EOC counselor.
- FFCRA Employee Rights
Food Assistance Resources
- List of Food Assistance Resources
- Vermont Foodbanks – Looking for help getting the food you need? Find your local food shelf or call the Vermont Foodbank at 1-800-585-2265.
Learning Support and Services
- Accessibility Services for Students with Disabilities – Students with disability accommodations and other considerations may find that the shift to online coursework results in the need for new or different accommodations. Please contact your advisor immediately should you discover any unexpected barriers or access issues. Advisors will respond as promptly as possible to support you through this transition and to address any concerns you may have regarding access to your education.
- Learning Support – 24/7 On-demand tutoring is available to all students. You have access to 24/7 on-demand, online tutoring in all courses. You can access these services by clicking on Tutor.com in your Canvas course site.
- Working Bridges Resources
Tips for Successful Online Learning
- Discussions in Your Online CCV Courses – Learn strategies online students use for the most productive discussion forums.
- Online Civility – Familiarize yourself with online etiquette and behavior expectations.