Online Learning Help

If you are having trouble accessing or participating in your online classes due to technical problems, please submit a helpdesk request. Technical support is available Monday through Friday, 8:30 am to 4:00 pm by calling 802-828-2810 or via email. Please contact your Advisor with any academic questions.

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Download The Anatomy of a Moodle Classroom.

The Moodle Medic is available to students via CCV’s Portal,and provides live, online help with Moodle for faculty and students.

For Personal Academic Support

The Online Learning Workshop (OLW) is an orientation that will teach you:

  • how online classes work and what to expect when taking an online class
  • how to use the tools in the portal you’ll need to participate in an online class
  • time management techniques to help you succeed

For the web-savvy student, CCV offers an online self-guided version of the Online Learning Workshop. Students will navigate within a mock online course and will view simulations that orient them to CCV online learning. Only students who are very comfortable with Internet use or who cannot attend a classroom-based Online Learning Workshop should consider the online OLW.

View a schedule of upcoming workshops.

Center-Based Academic Support

For general academic support start by exploring our Academic Support pages.

Learning Centers at CCV Locations college-wide provide personalized assistance and support for academic work in a variety of subjects. The learning centers focus on promoting student learning, with individualized assistance from peer and faculty tutors. Contact your local CCV academic center for hours and schedules.

Online-Based Academic Support

You can get free, online academic support through eTutoring, which provides help with writing for all of your courses. Other subjects covered include math (including calculus and statistics), accounting, biology, chemistry, anatomy & physiology, and research methods and information literacy.

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CCV – Vermont Is Our Campus

No matter where you live in Vermont, a CCV Academic Center is close to you!

  • "At CCV you get the advantage of having practitioners teaching your course. I can't overestimate the importance of that."

    Tom Hanley Criminal Justice Faculty Member
    Middlebury Police Chief
    CCV-Middlebury